Blog List

Creating more repeat D2C customers

CAC up, ROAS down, WTF!

As a DTC leader, you brand uses a dozen or more applications and deal with countless transactions, entries, and issues every day. And all that

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Retail Industrial Complex

The Retail Industrial Complex: How Did We Get Here and Where Are We Going? Sam Walton opened the first Walmart in Bentonville, Arkansas in 1962.

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Top 5 CX Heartbreakers

To paraphrase Shakespeare, “How do I disappoint thee customers? Let me count the ways.“ With a customer experience being the key to making them happy and

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